Fee Schedule

We know that most people don’t like surprises when it comes to fees, so we encourage all of our clients to review our Fee Schedule, Cancellation Policy and Payment Terms before booking an appointment with one of our Psychologists. The Australian Psychological Society’s (APS) recommended fee for psychology services for the 2018-19 financial year is $251.00 for a 50 minute appointment (click here to view the APS fee schedule) Our rates are significantly lower than those recommended by the APS at $135 for standard individual consultations and $150 for couples. Full details are provided on this page for your convenience.

COVID – 19 Temporary MBS Allied Health (Psychology) Telehealth Services

*Updated and current as of 06/04/2020 MBS*

We will be offering bulk billing services temporarily to clients who are commonwealth concession card holders, those under the age of 16, who have lost employment as a result of the pandemic, or who have been identified as vulnerable to COVID-19 by the Australian Government Department of Health.

People considered vulnerable include:

Clients over 70 years of age,
Clients required to self-isolate or self-quarantine in accordance with guidance issued by the Australian Health Protection Principal Committee in relation to COVID-19;
Clients who identify as being of Aboriginal or Torres Strait Islander descent & are at least 50 years old;
Clients who are pregnant;
Clients who are the parent of a child aged under 12 months;
Clients being treated for a chronic health condition;
Clients who are immune compromised;
Clients meeting the current national triage protocol criteria for suspected COVID-19 infection

For all other patients normal fees apply. While stage 3 social distancing restrictions are in place, clients eligible for a medicare rebate will first need to pay for their telehealth session after which we will issue you an electronic invoice from the clinic, this can then be submitted as proof of payment via the Express Plus Medicare mobile app (instructions here). Medicare advises that claims & rebates are typically processed and reimbursed within 7 days.

Individual Counselling

Individual Services

Psychologist (50 minutes)

Clinical Psychologist (50 minutes)

Fee

$135.00

$175.00

Medicare Rebate

$86.15

$124.50

Out-of-Pocket

$48.85

$50.80

Relationship Counselling

Couple Services

Psychologist (50 minutes)

Fee

$150.00

Medicare Rebate

N/A

Out-of-Pocket

$150.00

Assessment & Report Writing Services

Assessment Services

Report Writing (60 minutes)

Fee

$165.00 per hour of preparation

Medicare Rebate

N/A

Out-of-Pocket

$165.00 per hour of preparation

final fee to be negotiated with therapist

Cancellation Policy

Given the high demand for appointments at our Clinic, our Psychologists require a minimum of 24 hours notice for all cancellations.

We understand that there may be times when you need to cancel or reschedule an appointment for good reason. However unlike brief medical appointments, it is very difficult to fill a 50 minute cancellation spot at short notice.

As such, a Cancellation Fee will apply for all missed appointments where;

You provide less than 24 hours notice to cancel or reschedule (except in the case of genuine emergency or illness).

This Fee is 50% of the full session cost.

This fee will need to be paid in full before further sessions are scheduled. If you do not pay the Cancellation Fee, we may at our discretion stop providing services to you.

If your treatment is being funded by a third-party such as WorkCover, TAC or VOCAT, you will remain responsible for ensuring this fee is paid in full before further services are provided to you.

We trust that you agree this is a fair and reasonable policy. We thank you in advance for your understanding and cooperation.

Payment Terms

Counselling Services:

All counselling appointments must be paid in full at the beginning of your appointment (unless prior arrangements have been made). Where appointments are not paid in full on the day of your appointment, a late payment processing fee of $22 (including GST) will be added to your account.

Assessment & Report Writing Services:

All assessment and report writing services, require a 50% deposit when booking the initial appointment or prior to your Psychologist commencing work on your report. Full payment is required prior to any reports or results being released to you.

Cancellations Fees:

Cancellation Fees apply to all missed appointments where less than 24 hours notice is given to cancel or reschedule. These fees must be paid in full within 14 days of the invoice date. All overdue invoices will incur a late payment processing fee of $22 (including GST).

Third-Party Invoices:

For all services funded by a third-party, our payment terms are strictly 14 days (unless prior arrangements have been made with the Practice Manager). Full payment must be made within 14 days of the invoice date or a late payment processing fee of $22 (including GST) will apply.

Fee Schedule

Individual Counselling

Individual Services

Fee

Medicare Rebate

Out-of-Pocket

Relationship Counselling

Couple Services

Fee

Medicare Rebate

Out-of-Pocket

Assessment & Report Writing Services

Assessment Services

Fee

Medicare Rebate

Out-of-Pocket

Cancellation Policy

Payment Terms

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